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Platform Overview
Understand the fundamental concepts of Skypoint AI’s platform and architecture.
Key Strengths and Impact
Forward-Deployed Engineering
Engineers work directly with customers to integrate and operationalize AI inside existing workflows, accelerating adoption and ensuring sustained value.
Enterprise-Grade Security
HITRUST r2 and SOC 2 Type 2 certifications across infrastructure, data, and AI layers. Fully supports HIPAA compliance and long-term regulatory readiness.
Proven Business Outcomes
Healthcare organizations across every care setting use Skypoint to improve efficiency, financial performance, and growth.
Trusted By Healthcare Leaders
More than fifty organizations nationwide, including Central City Concern, Bickford Senior Living, US Radiology, Genworth, and State of Oregon.
Composable Platform Architecture
Skypoint’s platform consists of three integrated layers of innovation:1. Foundation - HITRUST r2 Managed Services Provider
A healthcare-grade Managed Services Provider (MSP) cloud infrastructure that is HITRUST r2 certified and deployed across Microsoft Azure Cloud, Google Cloud, AWS, and private data centers.- Continuous compliance, cost optimization, and high availability
- Automated security operations, encryption, patching, incident response, and auditing
- Fully managed cloud environments with end-to-end monitoring and operational support
2. Healthcare Operations Ontology
A unified data integration and healthcare ontology layer with semantic models powering analytics, AI agents, applications, enterprise data, and AI governance. Supports Modern Data Stacks: EPIC Caboodle, PostgreSQL, Databricks, Snowflake, Fabric, BigQuery, Power BI, and more.
Harmonizes clinical, financial, and operational data into secure, AI-ready datasets.
AI-driven match, merge, dedupe, and real-time 360° data.
AI-driven validation of data and context, paired with real-time governance visibility.3. Applications and Agents
Human-like AI that manages inbound and outbound calls instantly.
Analytics and AI command center with over 350 historical, predictive, and prescriptive KPIs.
Private, healthcare-trained AI assistant for fast, accurate answers and generative UX.
Point-of-care AI embedded directly into EHR and operational workflows.
End-to-end automation of the Prior Authorization lifecycle.
Automated referral intake, scoring, eligibility checks, and reimbursement optimization for SNFs.
AI automation for RFP workflows used by health plans.
Payor-ready documentation, increase conversions, reduce denials, and speed patients from fax to visit.
Predictive market intelligence for senior living growth and strategy.
Real-time financial and operational analytics integrated into Power BI.
Self-service privacy portal with automated DSR processing for effortless compliance.
AI-powered SEO and reputation improvement through smarter review collection, aggregation, and action.
Automates corrective actions and compliance workflows to ensure timely, verifiable quality and regulatory readiness.
Create secure, custom AI-powered applications and digital experiences.
Domain-specific, task-executing AI agents that automate operational workflows.Healthcare Segments We Serve
Health Plans and Payors
Automate operations, utilization management, compliance workflows, risk adjustment, and member engagement.
Provider Groups
Reduce front-office burden, automate revenue cycle processes, and improve provider productivity.
Senior Living
Boost occupancy, increase NOI, reduce compliance risk and automate operations.
Post-Acute Care and Skilled Nursing
Improve census, reduce labor costs, and automate operational processes.
Home Health
Automate operations and compliance, and support better financial outcomes.
Hospitals and Health Systems
Automate operations, quality reporting, and population health workflows.
Value-Based Care Organizations
Reduce care management costs, accelerate gap closure, automate operations and improve performance.
Community Health and FQHCs
Automate operations, optimize Medicaid revenue, and improve clinical documentation.
The Skypoint Advantage
Healthcare-First Architecture
Purpose-built for the complexity, interoperability needs, and regulatory demands of healthcare and life sciences industry.
Enterprise-Grade Security
HITRUST r2 and SOC 2 Type 2 certified, with full HIPAA compliance across our infrastructure, data platform, and AI systems.
Forward-Deployed Engineering
Embedded engineers ensure rapid integration, workflow optimization, and sustained outcomes.
Composable Platform
Composable platform for data, ontology, AI agents, applications, and 250+ integrations.
