Platform Overview
The Skypoint AI Platform powers 22 purpose-built AI applications that automate every operation across healthcare — sales, marketing, engagement, care, billing, compliance, staffing, and analytics. 250+ integrations. Not suggestions. Not dashboards. Work that gets done.
Trusted by 1,100+ senior living communities and healthcare organizations. From 5-community operators to 100+ location portfolios.
Certified for Healthcare: Skypoint is HITRUST r2 certified, SOC 2 Type 2 certified, and HIPAA compliant, ensuring the highest standards of data security and privacy for healthcare organizations.
Real Results from Real Operators
Staff spend 60% of their time on tasks AI agents can handle — scheduling, documentation, billing reconciliation. Operators using Skypoint recover 5-10% in labor efficiency.
With industry occupancy approaching 90%, the operators winning are the ones converting and retaining faster. skyAdvisor automates lead response via chat, SMS, and phone — 24/7, no missed inquiries.
100+ hours saved per community per month. Automated reporting, AI briefings, and back-office workflow execution that used to consume entire teams.
Bickford Senior Living: $1M net new revenue per year. Billing reconciliation that took 100+ people consolidated to one. 20x ROI.
Who We Work With
Multi-specialty and primary care networks
Independent living, assisted living, and memory care
FQHCs and community health centers
SNFs and post-acute care facilities
Home health and hospice organizations
Hospitals and integrated delivery networks
Payors and managed care organizations
ACOs and risk-bearing entities
How It Works
Skypoint provides the full stack needed to unify your data, build and orchestrate agentic AI, and deploy purpose-built applications for real-world workflows:
Connect every clinical, operational, and financial system into a single, trusted foundation via skyData's 250+ bidirectional connectors.
Create complete 360° profiles for patients, providers, and organizations with skyMDM's AI-driven match, merge, and dedupe.
Start with one of 22 purpose-built AI applications. Solve a real problem. Expand when ready.
skyAgent — the AI workforce layer embedded in every application — executes tasks, triggers workflows, and does the admin work so your staff doesn't have to.
skyCommand delivers 350+ KPIs with predictive insights, automated alerts, and AI-driven actions across your entire portfolio.
Unified Data & Governance Layer
At the foundation of the Skypoint Platform is a secure, scalable data lakehouse that consolidates structured and unstructured data across EHRs, claims, CRMs, operational systems, and external sources.
Power unified analytical and transactional workloads on a single, scalable foundation.
Seamlessly integrate and transform data across 250+ source systems.
Link and match identities with AI to create accurate, connected records.
Protect sensitive data with robust access controls, encryption, and auditability.
Enforce schema governance, ensure clean data, and maintain full lineage.
This layer ensures your agentic applications always operate on trusted, compliant, and high-fidelity data.
AI Applications & Orchestration
Unify Data and Govern AI Applications
skyData is the integration engine behind Skypoint — 250+ bidirectional connectors to the systems you already run. skyMDM creates unified 360° records. Together, they power the data foundation for every AI application on the platform.
Reasoning, retrieval, tools, and policies
Memory and context injection capabilities
Testing environments and version control
22 Purpose-Built AI Applications
skyAgent executes the real work — not suggestions. Embedded in every application across sales, marketing, engagement, operations, workforce, finance, analytics, care, and compliance. Start with one app. Solve a real problem. Expand when ready.
Platform Foundation
The AI workforce layer across your entire operation. Executes tasks, triggers workflows, and does the admin work so your staff doesn't have to.
Build custom AI agents and applications with your preferred tools. Deploy in Skypoint's secure, HITRUST r2-certified cloud.
The integration engine behind Skypoint. 250+ bidirectional connectors to clinical, operational, and financial systems.
AI matches, merges, and dedupes data across every system to deliver a connected, real-time 360° view.
Growth & Engagement
Converts web visitors into tour-ready leads via chat, SMS, phone, and email, 24/7. Tracks every lead from first touch to move-in. Built-in CRM included.
Human-like AI that answers and places calls instantly — no hold times, no missed inquiries. Integrated with skyAdvisor to capture every lead.
AI-powered reputation management — review aggregation, survey automation, AI-generated responses, and search optimization.
AI-powered market intelligence across 45,000+ communities, 7,000 operators, and 1B+ data points. Comp set analysis, pricing benchmarks, and demand forecasting.
AI-powered RFP response automation — ingests RFPs, retrieves approved content, and drafts high-quality proposals. Cuts response time from 15–20 hours to a fraction, with built-in compliance guardrails.
Revenue Cycle
End-to-end prior authorization lifecycle automation, reducing manual workload and accelerating patient access.
Fax-to-visit referral automation with practice matching, partner APIs, and operational analytics — reduces leakage by routing referrals to the right provider or facility.
Purpose-built SNF CRM for referral intake, admissions automation, and payor-ready documentation.
eSignature and contract lifecycle management, from initial inquiry through signature, renewal, and beyond.
Eligibility, charge slips, payer rules, analytics, and an approval-gated ERA scrubber for AdvancedMD practices.
Operations
AI-native care management embedded in EHR workflows — ADLs, meds, care plans, and family portal.
AI-powered helpdesk for community staff — ticketing, service requests, and maintenance resolution in one place.
Survey findings, incidents, licenses, and Medicare ADRs become attested correction plans and tasks. State survey readiness automated.
Self-service privacy portal with automated DSR processing for effortless compliance.
Workforce
Automated recruiting, applicant tracking, AI interviews, referrals, and onboarding — purpose-built for healthcare. Compresses time-to-hire and reduces recruiting overhead.
AI-powered learning and training management. Accelerates onboarding, maintains regulatory compliance, and reduces turnover costs.
AI shift scheduling, open-shift waterfall, callouts, overtime controls, and a staff PWA for senior living and healthcare.
Analytics & Intelligence
Unified operations command center with 350+ KPIs — occupancy, NOI, move-in velocity, length of stay, labor as a percentage of revenue. Historical, predictive, and prescriptive analytics.
Real-time clinical, financial, and operational analytics integrated into skyCommand and Microsoft Fabric (Power BI). The reporting layer your CFO and VP of Operations actually want.
Private, secure AI assistant that answers operational questions and creates content from your own data — without exposing resident data outside your environment.
Meeting Intelligence — live transcription with speaker attribution, in-meeting AI assistance, deep search across every conversation, and granular sharing controls.
Integrate 250+ Systems
Your systems. Your data. One connected layer. Connect to EHRs, payors, and other applications seamlessly:
Forward Deployed Engineering
You've been burned by software vendors who sell and disappear. Skypoint's FDE model embeds our engineers alongside your operations team — not in a support queue. They know your workflows, your regulatory landscape, and your operational reality. New capabilities ship every two weeks.
FDEs become an extension of your team, delivering new AI capabilities in weeks, not months.
Every two weeks, you get product updates tuned to your workflows — from care coordination to billing automation.
Tailored implementations that fit your unique operational needs — not generic software you have to work around.