Documentation Index
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Overview
skyNote is Skypoint’s Meeting Intelligence platform — turning every meeting into searchable, shareable, and actionable knowledge. Live transcription, in-meeting AI assistance, deep search across every conversation, and granular sharing controls give teams a complete record of what was said, what was decided, and what needs to happen next. skyNote joins calls automatically, transcribes in real time with speaker attribution, and produces clean, refinable summaries — all wired into the chat and collaboration tools teams already use.Why skyNote
Never Miss a Decision
Real-time transcription with speaker names and continuously updating captions captures every meeting accurately — no scribbled notes, no missed details.
Find Any Moment, Instantly
Comprehensive in-transcript search with deep-linking lets teams jump directly to the exact moment something was discussed, across any past meeting.
AI in the Room With You
skyAgent runs in a dedicated side panel during live meetings, providing real-time AI assistance — answering questions, surfacing context, and suggesting next steps as the conversation happens.
Share With Precision
Granular permission tiers (view, comment, edit) give owners precise control over who can access each meeting and what they can do with it.
Key Capabilities
Live Transcription & Captions
Speaker-attributed live transcription with continuously updating captions. Pause and resume captions on demand, with partial captions preserved when dismissed. Behind the scenes, live captions switch seamlessly between providers for higher reliability and lower latency.
Meeting Search & Deep Links
Search across every meeting and every transcript. Deep-link directly into the exact moment of any discussion to share context without rewinding hours of audio.
In-Meeting skyAgent
A dedicated side panel during live meetings delivers real-time AI assistance — context lookups, decision summaries, and instant Q&A — without leaving the call.
Refine Summary
Regenerate and customize AI-generated meeting summaries to match the audience: executives, project teams, customers, or compliance reviewers.
Granular Sharing
Per-meeting permission tiers (view, comment, edit) let owners share precisely the right level of access with internal teams and external collaborators.
Bot Chat Commands
Interact with skyNote via
/sn commands directly from your chat tools, with a compact message format optimized for Microsoft Teams compatibility.Scheduled Meeting View
A dedicated “Scheduled” tab shows every upcoming bot-joined meeting at a glance, so teams know exactly which calls will be captured.
Operator-Focused Live View
The live meeting detail page uses a two-column layout designed for operator focus — captions on one side, controls and context on the other.
Calendar Sync
Automatic calendar sync keeps meeting coverage current, with a mobile-friendly Sync button for immediate event refresh on the go.
Reliable Share Notifications
Share emails route recipients directly to the meeting page, with the skyNote logo embedded as an inline attachment for consistent rendering across email clients. Custom email templates apply correctly to share notifications.
Note-Taker Safeguards
Meeting notes are always cleared when the note-taker is turned off — even after errors — preventing stale or unintended content from being retained.
Tenant-Isolated Recording Storage
Recordings are stored in tenant-isolated storage, strengthening data governance and ensuring each customer’s meeting content remains fully separated.
Who Benefits
Executives & Leaders
Catch up on missed meetings in minutes with refinable AI summaries, or search across every prior conversation to recall exactly what was decided.
Sales & Customer Teams
Capture every customer call with speaker-attributed transcripts, share relevant moments with internal stakeholders, and let skyAgent surface follow-ups in real time.
Project & Operations Teams
Turn standups, planning sessions, and reviews into searchable knowledge. Use deep links to share exact decisions instead of rewriting them.
Compliance & Quality Teams
Maintain accurate, tenant-isolated records of every recorded meeting with granular sharing controls and complete transcripts ready for review.
Business Impact
Actionable Meetings
Every meeting produces a searchable transcript, an AI summary, and clear follow-ups — turning conversation into momentum.
Less Context Loss
Deep search and refinable summaries mean institutional knowledge stays accessible long after the call ends.
Faster Collaboration
Instant conversation tab switching, faster skyAgent chat retrieval, and chat-tool bot commands keep teams moving without waiting on the platform.
Stronger Governance
Tenant-isolated recording storage and granular sharing permissions give compliance and IT confidence in every meeting captured.