Documentation Index
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Overview
Upload. Sign. Complete. skySign is Skypoint’s enterprise B2B eSignature platform with complete DocuSign IAM Professional feature parity. It streamlines document signing workflows across healthcare, senior care, health plans, and HR organizations with enterprise-grade security, compliance audit trails, and seamless integration capabilities — available as full SaaS or self-managed deployment. Part of the Skypoint AI Platform “365” Product SuiteThe Problem We Solve
| Challenge | Impact on Your Organization |
|---|---|
| Paper-based or fragmented signing workflows | Slow turnaround, lost documents, frustrated signers |
| Manual contract tracking in shared drives and spreadsheets | Missed renewals, expired agreements, revenue leakage |
| Lack of audit-ready evidence | Compliance exposure during surveys, audits, and disputes |
| Disconnected signing and contract systems | Duplicate data entry and broken handoffs between teams |
| Inconsistent governance across multi-site operations | Uneven processes and inconsistent customer experience |
| Stale, expired, or orphaned envelopes | Clutter, confusion, and unintended signing risk |
Our Solution
| Capability | Benefit |
|---|---|
| End-to-end eSignature with DocuSign IAM Professional parity | Replace DocuSign without losing features |
| Contract Lifecycle Management with SharePoint import | Bring existing contract folders into one governed repository |
| AI-powered field detection and signer suggestions | Prepare envelopes in seconds, not minutes |
| Scheduled sending for single and bulk envelopes | Dispatch high-volume sends at the right time |
| Renewal alert ladder and 90-day expiry visibility | Catch renewals early and protect revenue |
| Restated-contract amendments with approval workflows | Cleaner negotiation cycles with full change-management control |
| Counterparty negotiation panel with audit trails | Move negotiations forward without leaving the platform |
| Audit certificates with ISP and geolocation | Defensible, court-admissible evidence on every envelope |
How It Works
Place Fields
Place signature, initials, date, text, and checkbox fields — or let AI suggest placements automatically.
Key Capabilities
Multi-Segment Flexibility
One platform for senior living move-ins, provider agreements, patient consent forms, and business documents. Configure workflows per segment without custom development.
Healthcare Compliance
HIPAA compliant with HITRUST r2 infrastructure. ESIGN Act compliant signatures with audit trails, PAdES digital signatures, audit certificates, and configurable document retention.
AI-Powered Intelligence
AI-suggested field placements, document classification, signer recommendations, plain-language summaries, and anomaly detection for smarter document workflows.
Enterprise eSignature
Bulk send, PowerForms, web forms, visual workflow builder, payment collection, identity verification, collaborative comments, and scheduled sending for both single and bulk envelopes.
Contract Lifecycle Management
Import entire contract folders from SharePoint with a guided experience and ongoing re-import support. Dashboard tiles and quick-filter chips surface contracts expiring within 90 days, and a renewal alert ladder on each contract page lets owners acknowledge or snooze upcoming renewals inline.
Amendments & Negotiation
Amendments are handled as a restated-contract flow with real-time status, approval workflows, and dedicated status states. A counterparty negotiation panel in the public signing experience supports counter-proposal uploads, round-open notifications, audit trails, webhooks, and permission gates.
Multi-Channel Delivery
Reach signers through email, SMS, and WhatsApp with automated reminders across all channels.
Navigator AI Repository
Central agreement storage with AI extraction of parties, dates, amounts, and key terms. Automated renewal and expiry alerts.
Multi-Party Workflows
Coordinate signatures across residents, family members, POA holders, physicians, and staff with sequential or parallel routing.
Native Integrations
Connect with 250+ healthcare systems through skyData, including EHRs, senior living platforms, and CRM systems.
Use Cases by Segment
| Segment | Key Use Cases |
|---|---|
| Senior Living | Move-in packets, residency agreements, physician orders, POA tracking, care team coordination |
| Provider Groups | Patient consent forms, provider contracts, credentialing, insurance documentation |
| Health Plans | Participant enrollment, authorized representative agreements, enrollment packets |
| Home Health & Clinics | Patient intake, care plans, HIPAA consent, treatment authorizations |
| HR & Onboarding | Offer letters, onboarding documents, credentialing, compliance training |
| General Use | Business contracts, vendor agreements, internal policies, multi-location management |
AI-Powered Intelligence
Gemini-powered AI is woven throughout skySign to reduce prep time, catch errors, and surface meaning in long documents.AI Field Detection
Automatically detect signature, initial, date, and text fields on uploaded documents — no manual tagging required.
Ghost Field Preview
Preview suggested field placements before committing them, so senders stay in control of the final layout.
Document Classification
Classify uploaded documents by type to route, label, and store them consistently across the organization.
Signer Suggestions
Recommend appropriate recipients based on document content and prior signing patterns.
Document Summarization
Generate plain-language summaries of complex contracts so signers know what they are agreeing to.
Anomaly Detection
Flag unusual clauses, missing fields, or out-of-pattern terms before envelopes are sent.
Navigator AI Extraction
Extract parties, effective dates, renewal terms, amounts, and key clauses from imported and executed agreements.
Compliance & Governance
skySign is built for organizations where every signature must stand up to a survey, an audit, or a court.Configurable Document Retention
Set retention policies per envelope type or tenant to align with regulatory and corporate requirements.
ESIGN Act Compliance
Full ESIGN Act support including paper-copy options and required disclosures.
Multi-Language Disclosures
Deliver consent disclosures in the signer’s preferred language for inclusive, compliant signing experiences.
Audit Certificates
Every completed envelope includes a Certificate of Completion with timestamps, ISP attribution, and geolocation for enhanced auditability.
PAdES Digital Signatures
PAdES-compliant digital signatures provide long-term, tamper-evident proof of signing.
Notification Audit Logs
Track every notification, reminder, and delivery event for a complete communication audit trail.
Auto-Void Expired Envelopes
Opt-in policy automatically voids expired envelopes to improve compliance posture and reduce stale-envelope clutter.
Per-Tenant Email Suppression
Administrators manage suppression lists per tenant for precise control over deliverability and bounce handling.
Enterprise Features
Full DocuSign IAM Professional parity, with the scale and governance enterprises expect.Bulk Send
Send personalized envelopes to thousands of recipients with role-based field assignment, senders acting as signers, and full witness recipient support. End-to-end email delivery is reliable, and cancelled envelopes are correctly invalidated.
Scheduled Sending
Schedule single envelopes or full bulk sends for future dispatch — ideal for enrollment windows, renewals, and time-zone-sensitive sends.
PowerForms
Publish self-service signing links for high-volume, on-demand documents with no manual sending required.
Web Forms
Embed signing experiences directly into websites and portals for seamless intake.
Visual Workflow Builder
Design multi-step routing, approvals, and conditional logic with a drag-and-drop builder.
Payment Collection
Collect payments and authorizations during signing for orders, deposits, and co-pays.
ID Verification
Verify signer identity with government ID checks before high-trust signatures.
Collaborative Comments
Reviewers and signers can comment inline to resolve questions without leaving the envelope.
Conditional Field Logic
Show or hide fields dynamically based on signer responses for cleaner, smarter forms.
Checklists & Signer Attachments
Require checklists and accept attachment uploads directly within the signing flow.
KPI Dashboard
A redesigned dashboard with KPI tiles and a “Today’s Queue” view gives senders and administrators an at-a-glance operating picture.
Maintenance Visibility
A maintenance banner with live polling provides clear visibility during planned system updates.
Business Impact
Save 2+ Hours Daily
Eliminate paperwork prep and chasing. Teams focus on residents, not documents.
Faster Move-Ins
Complete paperwork before arrival for a smooth start.
Zero Paper Storage
All documents securely stored and instantly searchable in the cloud.
Remote Signing
Family and POA holders sign from anywhere, anytime.
Complete Compliance
Court-admissible audit trails with every signature timestamped.
Unified Platform
Data flows seamlessly across skySign and other sky* applications.
Who Benefits
Senior Living Operators
Streamline admissions, reduce move-in time, and maintain compliance across assisted living, memory care, and independent living communities.
Provider Groups & Clinics
Accelerate patient intake, simplify credentialing, and reduce front-office burden with integrated document workflows.
Healthcare Systems
Standardize document signing across departments and facilities with enterprise-grade security and centralized management.
Operations Leaders
Gain visibility into document status, reduce administrative costs, and ensure consistent compliance across the organization.
Platform Integration
skySign is part of Skypoint’s composable platform, connecting seamlessly with:- skyData — Unified data management and workflow orchestration
- skyMDM — Master data for accurate resident and patient records
- skyCare — Clinical workflow integration
- skyAdmissions — Automated referral intake and eligibility
- skyComply — Compliance tracking and corrective actions
- skySupport — Integrated in-app help desk and ticket creation